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Securing your networks.
P
rotecting your data.
 


What can we do?
As the Internet continues to expand, and more users are receiving, storing, and sending personal and confidential data of their own, and of their clients, security becomes more of a concern.  While the number of attacks to these systems are on the rise, so are many safeguards that can be implemented to help prevent unauthorized access to this crucial data. 

The following list is provided as a basic checklist of some of the more common services that are available, and that may be relevant to your particular application or situation. 

Network Level Firewall Protection
A firewall is a set of related programs, located at a network gateway server, that protects the resources of a private network from users from other networks. Basically, a firewall, working closely with a router program, filters all network packets to determine whether to forward them toward their destination. A firewall is often installed away from the rest of the network so that no incoming request can get directly at private network resources. There are a number of firewall screening methods and they come in both hardware and software forms. A simple one is to screen requests to make sure they come from acceptable (previously identified) domain names and IP addresses. For mobile users, firewalls allow remote access in to the private network by the use of secure logon procedures and authentication certificates.

Some clients use a common form of addressing known as NAT, short for Network Address Translation, an Internet standard that enables a local area network (LAN) to use one set of IP addressed for internal traffic and a second set of addresses for external traffic. A NAT box located where the LAN meets the Internet makes all necessary IP address translations.   This is the standard for home environments.

NAT serves as:

  • Provides a type of firewall by hiding internal IP addresses (but not a true firewall!)
  • Enables a company to use more internal IP addresses. Since they're used internally only, there's no possibility of conflict with IP addresses used by other companies and organizations.
Internet Connection Firewall
Windows XP includes Internet Connection Firewall (ICF) software. Windows Firewall, previously known as Internet Connection Firewall or ICF, is a protective boundary that monitors and restricts information that travels between your computer and a network or the Internet. This provides a line of defense against someone who might try to access your computer from outside the Windows Firewall without your permission.

If you're running Windows XP Service Pack 2 (SP2), Windows Firewall is turned on by default. The service definitions that permit services to operate across Internet Connection Firewall also work on a per-connection basis. If your network has multiple firewall connections, you must configure service definitions for each Internet Connection Firewall connection through which you want the service to work.

You do not have to use Internet Connection Firewall if your network already has a firewall, and in some cases multiple firewall protection levels would not serve you well.

System Security—Virus Protection
Viruses, worms, and Trojans are malicious programs that can cause damage to your computer and information on your computer. They can also slow down the Internet, and they might even use your computer to spread themselves to your friends, family, co-workers, and the rest of the Web. The good news is that with current anti-virus subscriptions and common sense, you are less likely to fall victim to these threats. Think of it as locking your front door to protect your entire family.

Before opening attachments, you should always scan them for viruses with an anti-virus application. You can configure most anti-virus applications to scan e-mail messages automatically.

Virus Protection in Microsoft Outlook and Office
File attachments in e-mail messages you receive can contain worm viruses such as the ILOVEYOU virus and the Melissa virus. When you open the attachment, the virus activates and sends copies of the e-mail message and attachment to people listed in your Address Book, "worming" its way through the e-mail networks in an organization or across the Internet. In addition to spreading quickly, worm viruses may contain code that can irreparably damage data stored on your computer.
 
To help prevent the spread of worm viruses, Microsoft Outlook compares the file type of each attachment in a message you receive or send with the file types on the e-mail security attachment file type list. If an attachment is a file type that can contain code that can run without warning, it is treated in one of two ways, depending on the file type level.

Level 1 - Level 1 file types, such as .bat and .exe, are blocked by Outlook, and you cannot see or access the attachment. Your Inbox will display the paper clip icon in the Attachment column to let you know that the message has an attachment, and you will see a list of the blocked attachment files in the InfoBar at the top of your message.  In addition, when you send an attachment that has a Level 1 file type extension, you will see a message warning you that other Outlook recipients may not be able to access this type of attachment.

Level 2 - If the file type is Level 2, you can see the icon for the attachment, and when you double-click it, you will be prompted to save the attachment to your computer. Once you have saved the attachment, you can decide whether to read, execute, or otherwise use the file or not.

To help protect against viruses that might be contained in HTML messages you receive, scripts won't run and Microsoft ActiveX controls will be deactivated regardless of your security zone setting. By default, the Microsoft Outlook security zone is set to Restricted Site. The Restricted Zone is significantly more secure and restrictive than the Internet Zone. Most scripting and ActiveX downloads and plug-ins are disabled by default. Cookies and file downloads are also disabled by default.

Additionally, you can configure Outlook to read HTML messages only as plain text. This prevents any scripting from running. Therefore, it may be more secure.

To help protect against any harmful macro viruses that might be contained in Microsoft Office files, your macro security level is High by default in Microsoft Outlook, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. You will be able to run only digitally signed macros from trusted sources. Unsigned macros will be deactivated.

To provide enhanced security, Microsoft Office Outlook 2003 is designed to prevent you from unblocking attachments. Because Outlook is so widely used, it has been the target of several virus attacks in the past that have affected millions of people. Microsoft has acted to protect people from files, such as .exe and .bat files, that are often used to run malicious scripts when opened. Unfortunately this makes file sharing less convenient for many people, but security must take precedence.  Microsoft Office 2003 file types most commonly shared between people, such as .doc, .xls, and .ppt files, are not blocked.

If you need to share files that have file types blocked by this feature, you have several options, including the following:

  • Rename the files to include a temporary file type that is not on the list of blocked file types. For example, you might rename MyFile.exe to MyFile.exe_EXTRA, and then attach the file to the e-mail message. You can include instructions in the message to save the file with the correct name, for example, MyFile.exe, when the recipients save the file to their computers.
  • Use a program, such as WinZip, to package files before you attach them to your e-mail message. In your message, you can include instructions explaining how to extract the files from the package to make it easy for recipients to access the files.
  • Post the files to a secure network share. In your message, you can include a link to the share that you have given the recipients access to.

Wireless Security—Wi-Fi Protected Access™ (WPA) Security
Wi-Fi Protected Access (WPA), the latest high-security standard for wireless networking, increases the level of data protection and access control for wireless networks. WPA provides several benefits to enhance security. It keeps out unwanted users by checking for the proper permission and password before allowing network access. It is also more robust than the security standard it is replacing, Wired Equivalent Privacy (WEP), which provides basic protection for home networks and limited protection on public networks. WPA improves data encryption so attackers will not be able to view or alter any data traveling to or from your wireless network.

WEP uses 64- or 128-bit encryption keys, but WPA offers up to 256-bit encryption keys, which are exponentially harder to decode. Also, while the WEP key is static, the WPA key is dynamic—it automatically changes as often as you want it to (the Linksys default interval is 50 minutes). This foils would-be hackers' attempts to figure out the WPA key by eavesdropping on your network traffic. By the time they can decode your old WPA key, your network has already switched to a new WPA key, so WPA is significantly better than WEP, which uses the same WEP key repeatedly.

Note:  If you do not properly encrypt your wireless network your data is exposed to unauthorized outside traffic.

PDA Security—Virus Protections
Real-time defense against PDA viruses. Your PDA holds information you use every day, so safeguard it with virus protection for Pocket PC and Palm OS®-based devices.

Encrypting data between your company web site forms and your visitor's computer
Make sure sites you visit (and enter personal data) utilize SSL technologies (look for the padlock!). When using SSL certificates on your web site forms you are enabling encryption within Internet Explorer and your web sites which can help provide increased security against unauthorized viewing of personal or confidential data. The collected data is encoded only during transmission.  The data can then be stored on the server, or sent in an regular or encrypted message to your Outlook mailbox.

Encrypting data between Outlook and Exchange server
When using a Microsoft Exchange Server e-mail account you can enable encryption which may help provide increased security against unauthorized viewing of your data. The email is encoded only during transmission to the exchange server.

Encrypting data between Outlook and your recipients
Encrypting a message protects the privacy of the message by converting it from plain, readable text into cipher (scrambled) text.

Some third party resources are coming to market that are intended to be more user friendly than traditional means that are more cumbersome in nature, and more difficult to implement. Secured eMail provides a secure, simple to use (according to their site), affordable e-mail security solution for all Microsoft Outlook users. The software is integrated into Outlook, and can help in eliminating the need for extensive staff training. All e-mail and attachments are encrypted from desktop to desktop. Extra features include private and master passwords enabling the user to encrypt secured e-mail on their hard drive.

The traditional means to handle encryption require you and your recipients to swap certificates (A digital means of proving your identity).  This can be much more difficult to implement on your end, and not very practical.

Prevent Impersonation, Tampering, and Eavesdropping of Email
Impersonation occurs when a hacker (someone who illegally gains access to a computer system or network with the intent of causing damage.) sends e-mail messages and pretends to be someone else. Tampering occurs when a hacker intercepts your e-mail messages and changes the message without the recipient knowing. Eavesdropping occurs when a hacker intercepts and reads your e-mail messages.

Using a digital signature (An application of an algorithm to the message data used to prove to the recipient that the message is from the sender (not an imposter) and that the message has not been altered) to sign e-mail messages helps prevent both impersonation and tampering. Digitally signing a message provides nonrepudiation — that is, it proves to the recipient that the message is from the sender and not an imposter. Additionally, e-mail messaging software that supports S/MIME will alert the recipient if the message has been altered in any way.

Attach security policies by using security labels on message headers
A security label (A secure e-mail feature that lets you add sensitivity labels, such as Internal Use Only, to the message header. Security labels in your organization are controlled by security policies set up by your e-mail administrator.) lets you add to the message header information about the sensitivity of the message's content. A security label might also restrict which recipients can open, forward, or send a specific message.

Prevent unauthorized access of email
Change email passwords on a routine basis.  Passwords that do not change are easier to break, merely due to the extended periods of time that they are in place.  Use alphanumeric passwords, and mix up lower and upper case to make them more secure.  Don't make them obvious, and don't share them with anyone.

Prevent unauthorized downloading/installing of applications to computers
Institute a company-wide approved list of applications for company owned systems.
Preventing users from downloading or installing any program can save you endless hours of troubleshooting and repair.

Prevent unauthorized access of your computers
Change user account passwords on a routine basis.  User Account passwords can prevent or minimize eavesdropping from office visitors and fellow employees when your away from your station. Good example would be the payroll system.

Provide routine backup of your computers
Backup data on all office and home systems, to removable media, to safeguard your data in the event of catastrophic failures. A network level protection is best, but inexpensive local options are available with some Operating Systems (i.e. Windows Me, XP Professional).

Provide same level of protection to your home computers
Most folks do not take same steps in preventing data loss in their home environments due to cost and time involved.  As a result many issues originate from their home computers.  Protect all of your systems.

Finally, double check everything!
No system is perfect, regardless of all these hardware and software protections in place. 

Run routine diagnostics to verify that the firewall continues to operate properly (being connected to your network is not synonymous to functioning properly), ensure latest OS and Virus DAT files are downloaded and installed automatically (in both office and home environments, and in PDAs), run full virus scans on all systems each month.

 

Sources:  Microsoft®, Linksys®, Symantec®, Secured eMail AB®, Gannett Road Technologies LLC®.  Gannett Road Technologies LLC is not related to any company mentioned, and products or services referenced are not necessarily recommendations as certain restrictions may apply. Contact Gannett Road Technologies for additional information. Not responsible for typographical errors.


 

 

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